International Journal of Business, Management and Social Research |
|
RESEARCH ARTICLE:
Influence of motivation on employee performance: a case of national bank of Kenya
Gachengo, V. and Wekesa, S.
Dept. of Management, School of Entrepreneurship, Procurement and Management, Jomo Kenyatta University of Agriculture and Technology, Kenya
Article information:
Received: 10.05.17, Revised: 07.07.17 and Published online: 25 July 2017.
Int. J. Bus. Manag. Soc. Res. | Volume 03, Issue 02, pp. 179-185
Crossref: https://doi.org/10.18801/ijbmsr.030217.20
Influence of motivation on employee performance: a case of national bank of Kenya
Gachengo, V. and Wekesa, S.
Dept. of Management, School of Entrepreneurship, Procurement and Management, Jomo Kenyatta University of Agriculture and Technology, Kenya
Article information:
Received: 10.05.17, Revised: 07.07.17 and Published online: 25 July 2017.
Int. J. Bus. Manag. Soc. Res. | Volume 03, Issue 02, pp. 179-185
Crossref: https://doi.org/10.18801/ijbmsr.030217.20
| 20.03.02.17_influence_of_motivation_on_employee_performance__a_case_of_national_bank_of_kenya.pdf |
Title: Influence of motivation on employee performance: a case of national bank of Kenya
Abstract: The aim of this study was to find out the effect of motivation on employee performance of National Bank of Kenya. In respect to this, the key factor influencing motivation specifically training, reward systems; performance appraisals and work-life balance were analyzed. The study findings would assist human resource managers, employees of NBK, scholars, policy makers and other relevant decision makers to establish mechanisms of how to deal with the motivation of employees to improve performance and its effects. The study adopted descriptive design. The target population comprised of the management officials and subordinate officials totaling to 124. Stratified random sampling was adopted to select a sample size of 95 respondents. Questionnaires were used as the main data collection instrument with which were personally administered by the researcher. Data analysis was done using descriptive and inferential statistics aided with SPSS Version 21. Descriptive statistics, involved mean, standard deviation, frequency distribution and percentages while for inferential statistics involved bivariate correlation and Multi regression analysis. The study found out that motivation had a statistically significant influence on employee performance at the National Bank of Kenya.
Key Words: Motivation, Employee performance, Rewards, Training and Performance appraisal
Abstract: The aim of this study was to find out the effect of motivation on employee performance of National Bank of Kenya. In respect to this, the key factor influencing motivation specifically training, reward systems; performance appraisals and work-life balance were analyzed. The study findings would assist human resource managers, employees of NBK, scholars, policy makers and other relevant decision makers to establish mechanisms of how to deal with the motivation of employees to improve performance and its effects. The study adopted descriptive design. The target population comprised of the management officials and subordinate officials totaling to 124. Stratified random sampling was adopted to select a sample size of 95 respondents. Questionnaires were used as the main data collection instrument with which were personally administered by the researcher. Data analysis was done using descriptive and inferential statistics aided with SPSS Version 21. Descriptive statistics, involved mean, standard deviation, frequency distribution and percentages while for inferential statistics involved bivariate correlation and Multi regression analysis. The study found out that motivation had a statistically significant influence on employee performance at the National Bank of Kenya.
Key Words: Motivation, Employee performance, Rewards, Training and Performance appraisal
HOW TO CITE THIS ARTICLE:
APA (American Psychological Association)
Gachengo, V. and Wekesa, S. (2017). Influence of motivation on employee performance: a case of national bank of Kenya. International Journal of Business, Management and Social Research, 03(02), 179-185.
MLA (Modern Language Association)
Gachengo, V. and Wekesa, S. “Influence of motivation on employee performance: a case of national bank of Kenya’’. International Journal of Business, Management and Social Research, 03(02) (2017): 179-185.
Chicago and or Turabian
Gachengo, V. and Wekesa, S. Influence of motivation on employee performance: a case of national bank of Kenya. International Journal of Business, Management and Social Research, 03, no. (02) (2017): 179-185.
APA (American Psychological Association)
Gachengo, V. and Wekesa, S. (2017). Influence of motivation on employee performance: a case of national bank of Kenya. International Journal of Business, Management and Social Research, 03(02), 179-185.
MLA (Modern Language Association)
Gachengo, V. and Wekesa, S. “Influence of motivation on employee performance: a case of national bank of Kenya’’. International Journal of Business, Management and Social Research, 03(02) (2017): 179-185.
Chicago and or Turabian
Gachengo, V. and Wekesa, S. Influence of motivation on employee performance: a case of national bank of Kenya. International Journal of Business, Management and Social Research, 03, no. (02) (2017): 179-185.
- Choo, S. and Bowley, M. (2007). Using training and development to influence health worker capacity and delivery of health resources to promote commitment. Journal of Small Business and Enterprise Development, 14(2), 154 -161.
- Coombes, J. (2012). Positive effects of rewards and performance standards on intrinsic motivation. The Psychological Record, 53(4), 4-10.
- Dahama, O. (1979). Extension and Training and Development to Employees. New Delhi; Ram Parsad and Sons.
- Golembiewski, R. T. (2003). Motivation. In Carl Heyel (Ed.), the Encyclopedia of Management 2nd. New York: Van Nostrand Reinhold. Government.
- De Cenzo, D. and Robbin, S. (2006). Human Resource Management (5th Edi.). John Wiley and Sons, London.
- Grover, S. and Crooker, K. (1995). Who appreciates family‐responsive human resource policies: The impact of family‐friendly policies on the organizational attachment of parents and non‐parents. Personnel Psychology, 48(2), 271-288. https://doi.org/10.1111/j.1744-6570.1995.tb01757.x
- Heyel, T. (2002). The relation of training practices and organizational performance in small and medium size enterprises. Education and Training Journal, 43(8/9), 437-444.
- Hollman, K. (2000). Role of Motivation on Employee Performance. 29 (3), 156-16.
- Hoy, W. and Miskel, C. (2007). Educational Administration: Theory, Research, and Practice. New York: Random House.
- Igen, J. (2001). Teacher data in secondary schools in Ekiti State. In: Speech delivered by the Permanent Secretary at the Senior Staff Seminar, Ministry of Education, Ado Ekiti. pp. 1-9.
- Kelly, J. (2004). Organizational Behaviour. Homewood: Richard D. Irwin.
- Koech, S. (2012). Challenges facing the implementation of performance contracting as a strategy at national bank of Kenya.( University of Nairobi MBA thesis).
- Kothari, C. R. (2004) Research Methodology: Methods and Techniques. 2nd Edition, New Age International Publishers, New Delhi.
- Lawler, E. (2007). Job design and employee motivation. Personality Psychology, 22(4), 426- 435. https://doi.org/10.1111/j.1744-6570.1969.tb00343.x
- Maduka, C. and Okafor, O. (2014). Effect of motivation on employee productivity: a study of manufacturing companies in nnewi. International Journal of Managerial Studies and Research, 2(7), 137-147.
- Mugenda, O. and Mugenda, A. (2003). Research Methods: Quantitative and Qualitative Approaches. Nairobi: Act Press.
- Van Dersal, W. R (2012). The Successful Motivation Strategies. New York Harper and Row.
- Vance, R. J. (2006). Employee Motivation and Commitment: A Guide to Understanding Measuring and Increasing Engagement In your Organization. Alexandria, A: SHRM Foundation.
- Whetten and Cameron (2001). Improving employee performance appraisal method through web-based appraisal support system: system development.
Open Access | Powered by Scribd
© 2017 The Authors. This article published by Journal BiNET is freely available for anyone to read, share, download, print, permitted for unrestricted use and build upon, provided that the original author(s) and publisher are given due credit. All Published articles are distributed under the Creative Commons Attribution 4.0 International License.
Suggest any article update/corrections HERE.
